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Walmart partners with AI-driven Health at Scale

Walmart will offer employees access to technology company Health at Scale’s services that include provider recommendations based on outcomes, ratings and other metrics, the retailer announced Monday.

“Customizing services and treatments to individual needs is the next frontier in healthcare and is a major part of Walmart’s commitment to helping associates and their family members find great doctors,” Lisa Woods, Walmart’s vice president of U.S. benefits, said in a news release. “We are excited to launch this collaboration with Health at Scale and are eager to see the impact that another innovative benefit like this will have on associates’ healthcare experience and outcomes.”

Health at Scale’s software covers 25 different specialties, in addition to 34 procedures and imaging services. The company uses machine learning and artificial intelligence to match patients to providers, treatments and other interventions.

“Finding the right provider is one of the most important health decisions a patient makes. It is also one of the hardest,” Health at Scale CEO Zeeshan Syed said in a news release.

In addition to offering health benefits to its own employees, Walmart has increasingly over diversified into the care delivery space. The retailer has opened primary care centers, acquired telemedicine companies and partnered with startups to offer self-insured employers access to its offerings.


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